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Tidio

Live chat and chatbots with a workable free tier

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Works in Africa

A live chat and chatbot platform for websites and online stores, combining human conversations with automated flows.

Facts about Tidio

Category
Customer Support & CRM
Availability
Works in Africa
Countries
Pan-African
Pricing
Free tier
Typical setup time
< 1 hour
Best for
Ecommerce, SMB, Solo founder
Last verified
Sep 8, 2026

Use when

You run an online store and want to catch pre-purchase questions without hiring support.

Skip when

You need a full ticketing system, or your support happens on WhatsApp.

Free plan includes live chat and a limited number of chatbot conversations a month, which is enough to test whether chat converts before paying. Strongest on e-commerce storefronts where the question is pre-purchase. Chatbot conversation limits are the thing that pushes you onto a paid plan, so watch that metric rather than agent count.

Alternatives

CrispChatwootIntercom

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