Open-source support inbox you can self-host free
An open-source customer engagement suite unifying live chat, email, WhatsApp and social channels into one shared inbox.
Use when
You want a shared support inbox with WhatsApp, without per-agent dollar pricing.
Skip when
You have nobody to maintain a self-hosted service and the cloud plan costs the same as alternatives.
Self-hosting is the point: you can run it on a cheap VPS and pay nothing per agent, which removes the per-seat cost that makes support tooling expensive for African teams paying in dollars. WhatsApp integration matters here specifically, since WhatsApp is the dominant support channel in most African markets. A managed cloud plan exists if you would rather not run it.