Shared inbox that keeps email feeling like email
A customer support platform built around a shared email inbox, with a knowledge base, live chat and light automation.
Use when
You want support to feel personal and email-native rather than like a ticket queue.
Skip when
You need heavy routing, SLAs and workforce reporting.
Deliberately avoids ticket numbers and canned formality, so replies read like a person wrote them - which suits a small company where the founder still answers support. Priced per user per month in USD with no free tier. Lighter than Zendesk by design; that is the appeal, not a limitation.
